Sad but true - Galbraith were the final straw in our letting agents in Scotland experience. We've now bought a house and I hope we never have the misfortune of dealing with a letting agent like this ever again. When we moved into our property, the inventory clerk who did the check in report failed to pick up on even the most basic things, like a filthy floor and dog food splashes all over the walls, not to mention several broken items. As a result we spent ages going around the property noting errors in the check in report and probably still failed to find everything. In stark contrast, the check out clerk was clearly trained by Anthea Turner herself - they noted everything to a tee and pointed out their opinions that the property had not been cleaned. When in fact we left the property in a FAR cleaner state than when we moved in - on our move in day it was disgusting! Why we should spend our time cleaning an oven that hadn't been cleaned before we moved in is beyond me, honestly. Add to this the fact that Galbraith are awkward and obstreperous in their dealings with customers- we waited 6 months to have our shower fixed after trying and failing to organise an appointment time to suit both ourselves and the contractor- and you have yourself a recipe for disaster. They never took any of our comments and complaints seriously, including mention of the upstairs noise which had caused the previous tenants to move out.The only blessing in this situation was our landlady who was an absolute delight to deal with at all times and who was a truly lovely person. Thank goodness for her! I sincerely hope we never have to deal with Galbraith again and would give them 0 stars if I could.
In Scotland most estate agents are also lawyers but in this case this is a traditional estate agent. Situated on Bank Street, this office is one of many branches across Scotland.
Galbraith Galashiels is a UK Real Estate Agency based in Galashiels, Scotland. Galbraith Galashiels is located at 7 Bank St, Galashiels TD1 1EN, UK.
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