Was in the cafe here yesterday and went to order the lady told us there were no sandwiches and we had a choice of three hot things so we ordered for the choses to then see her cook the stuff in a microwave so we we pay 21 pound for what was the worst food we have ever some of the food was burnt with lying about so long the lady then charged me again for chips for my son which I had already ordered but was told she hadn't heard me on arrival and the potion sizes wouldn't even feed my 2 year old so we finished our rashings and went shopping so got everything we needed only to discover this morning that the chicken tikka I had got for my sandwiches to day was 4 days out of date and this was straight off the shelf maybe I should have checked before I bought it but don't expect this sort of mistake for a big store like asda this has totally put me off here and will be using tesco across from here from now on
The cafe is a joke everytime we seem to come here on the passing to visit family never ever got much food left at all the chips you get are well over cooked and burnt never ever a good variety of food would not recommend this place to anyone it's a shambles they bloody microwave the food if I wanted microwave food I would go down to asda fridge or freezer and buy my own stuff and microwave it myself.
I would have given more stars, but the cafe really doe's let this store down. I have been to the cafe on three seperate occasions last year and it is pretty grim, dim lighting, depressing chairs & tables, having to wait ages in a line to be served, unmotivated staff. A previous reviewer said it was like a military mess hall, that is pretty accurate!However, the store itself is fine, well laid out, staff are friendly and will go the extra mile to help you - in particular the staff at the photography department.
Large well-appointed superstore with large choice and good staff. So why just 3 points? Because I shop at the Berwick-upon-Tweed branch of Asda too - a much smaller store but substantially cheaper across a wide range of goods, especially alcohol-related. If I'm in Galashiels I do shop here - it's still better than the rest imho. But given the choice, I head for the Border.
Cafe very quiet at lunctime it felt like a military mess, get them in, feed them and get them out. Cafe was large and maybe have a bit more warmth and personality when busy. Cooked food took far too long to be cooked and delivered even though it was so quiet. Much better places around to have lunch!
Asda Galashiels Superstore is a UK Atm based in Galashiels, Scotland. Asda Galashiels Superstore is located at Currie Rd, Galashiels TD1 2AG, UK.
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